| What information do we collect?
When you sign up for Hostway's services,
you provide us with both contact and payment
information. Contact information typically
includes your name, address, and phone
number. Payment information typically
includes your credit card number.
While you are a Hostway customer, we
manage information with regard to your
account status, choice of services, and
customer logs. In addition, we may store
customers' electronic mail and other communications
as a necessary incident to the transmission
and delivery of those communications.
How do we use this information?
We use the contact information you provide
us to establish our service for you. We
use payment information for payment processing
purposes only. We create and maintain
other information such as customer account
status, choice of services, and customer
logs in the normal course of providing
service.
Hostway may share customer information
with selected partners/third parties,
for example, to provide you with information
about products which might be of interest
to you or to enable you to take advantage
of special partner programs. Hostway may
also use customer information to provide
customers with system information or information
about new or upgraded products.
We will not otherwise disclose customer
personal and account information unless
we have reason to believe that disclosing
such information is necessary to identify,
make contact with, or bring legal action
against someone who may be causing harm
or interfering with the rights or property
of Hostway, our customers, or others,
or where Hostway has a good faith belief
that the law requires such disclosure.
Hostway also will not, except for reasons
stated below, disclose to third parties
the contents of any electronic mail or
other electronic communications that Hostway
stores or transmits for its customers.
The circumstances under which Hostway
will disclose such electronic customer
communications are when:
1 |
It is necessary in order
to provide service to the customer;
|
2 |
It is necessary to protect the legitimate
interests of Hostway and its customers;
|
3 |
It is required to cooperate with
interception orders, warrants, or
other legal process that Hostway determines
in its sole discretion to be valid
and enforceable; and |
4 |
It is necessary to provide to a
law enforcement agency when the contents
are inadvertently obtained by Hostway
and appear to pertain to the commission
of a crime. |
Hostway disclaims any intention to censor,
edit, or engage in ongoing review or surveillance
of communications stored on or transmitted
through its facilities by customers or
others. Hostway will, however, review,
delete, or block access to communications
that may harm Hostway, its customers or
third parties. The grounds on which Hostway
may take such action include, but are
not limited to, actual or potential violations
of Hostway's Terms of Use.
Customers may opt out of receiving newsletters
and/or notices of new or upgraded products
from Hostway by sending a request to privacy@hostway.com.au.
In this request, customers must identify
their domain name and contact information.
Please note, however, that Hostway reserves
the right to send bulletins and other
important information regarding our services
at our discretion.
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