| What information do we collect?
When you sign up for Hostway's services, you provide
us with both contact and payment information. Contact
information typically includes your name, address,
and phone number. Payment information typically includes
your credit card number.
While you are a Hostway customer, we manage information
with regard to your account status, choice of services,
and customer logs. In addition, we may store customers'
electronic mail and other communications as a necessary
incident to the transmission and delivery of those
communications.
How do we use this information?
We use the contact information you provide us to
establish our service for you. We use payment information
for payment processing purposes only. We create and
maintain other information such as customer account
status, choice of services, and customer logs in the
normal course of providing service.
Hostway may share customer information with selected
partners/third parties, for example, to provide you
with information about products which might be of
interest to you or to enable you to take advantage
of special partner programs. Hostway may also use
customer information to provide customers with system
information or information about new or upgraded products.
We will not otherwise disclose customer personal
and account information unless we have reason to believe
that disclosing such information is necessary to identify,
make contact with, or bring legal action against someone
who may be causing harm or interfering with the rights
or property of Hostway, our customers, or others,
or where Hostway has a good faith belief that the
law requires such disclosure.
Hostway also will not, except for reasons stated
below, disclose to third parties the contents of any
electronic mail or other electronic communications
that Hostway stores or transmits for its customers.
The circumstances under which Hostway will disclose
such electronic customer communications are when:
1 |
It is necessary in order to provide
service to the customer; |
2 |
It is necessary to protect the legitimate interests
of Hostway and its customers; |
3 |
It is required to cooperate with interception
orders, warrants, or other legal process that
Hostway determines in its sole discretion to be
valid and enforceable; and |
4 |
It is necessary to provide to a law enforcement
agency when the contents are inadvertently obtained
by Hostway and appear to pertain to the commission
of a crime. |
Hostway disclaims any intention to censor, edit,
or engage in ongoing review or surveillance of communications
stored on or transmitted through its facilities by
customers or others. Hostway will, however, review,
delete, or block access to communications that may
harm Hostway, its customers or third parties. The
grounds on which Hostway may take such action include,
but are not limited to, actual or potential violations
of Hostway's Terms of Use.
Customers may opt out of receiving newsletters and/or
notices of new or upgraded products from Hostway by
sending a request to privacy@hostway.com.au.
In this request, customers must identify their domain
name and contact information.
Please note, however, that Hostway reserves the right
to send bulletins and other important information
regarding our services at our discretion. |
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