Available Positions:
Position:
Senior Level MS-Windows 2000 Administrator
Description:
We are searching for an individual to join THE hosting company as a full-time employee at our downtown Chicago facility. This person will join our Systems group as a senior member of the MS-Windows 2000 administration team. A successful candidate must have hands-on experience working as an administrator for a collection of hundreds of MS-Windows 2000 servers. The candidate must also be able to demonstrate the ability to add value to a web hosting environment, either from past experience with many installations of MS-IIS hosting many domains per installation or enough knowledge of MS-IIS and the web hosting industry to offset a lack of hands-on experience.
We also require total automation of all repetitive tasks. To accomplish this, the candidate must be intimately familiar with the MS-Windows 2000 API and with ADSI. We use these technologies, with Python and Visual Basic, to create our fully automated mechanisms.
Qualifications:
In addition to the technologies already mentioned, the successful candidate will be able to either demonstrate useful, hands-on experience with ColdFusion, Active Directory, ASP and ASP.net, MS-SQLServer, DLLs, security issues and access control or demonstrate in-depth knowledge of those packages and concepts. A detailed understanding of the protocols SMTP, POP, IMAP, DNS, LDAP and TCP/IP and how they are used and administered in the MS-Windows 2000 environment is required.
Include Reference Code #108
Contact:
careers@hostway.com.au
312-236-1958 (fax)
Position:
Technical Support Representative
Description:
Answer phone calls and emails from customers. Identify customer questions and offer complete and accurate answers. Understand customer problems and provide proactive solutions that exceed customer expectations.
Qualifications:
Outstanding customer service skills with user-level UNIX/NT/Windows 2000 skills. Familiarity with common Internet applications. Working knowledge of troubleshooting tools including FTP, telnet, FrontPage and email protocols is preferred. Strong initiative, team player, and good oral and written communications skills. Enthusiasm about the Internet a must.
Include Reference Code #101
Contact:
careers@hostway.com.au
312-236-1958 (fax)
Technical Support Representative – Weekends & Weekday 2nd/3rd Shift
Description:
Answer phone calls and emails from customers. Identify customer questions and offer complete and accurate answers. Understand customer problems and provide proactive solutions that exceed customer expectations. Required work schedule includes weekend and weekday 2nd and 3rd shifts.
Qualifications:
Outstanding customer service skills with user-level UNIX/NT/Windows 2000 skills. Familiarity with common Internet applications. Working knowledge of troubleshooting tools including FTP, telnet, FrontPage and email protocols is preferred. Strong initiative, team player, and good oral and written communications skills. Enthusiasm about the Internet a must plus flexibility and commitment to weekend/overnight hours.
Reference Code: #102
Contact:
careers@hostway.com.au
312-236-1958 (fax)
Position:
Billing Customer Support Representative
Description:
Receive and resolve customer-billing questions, initiate calls to customers about account status. Answer email inquiries about billing practices, charges, and account status. Work with other Hostway staff to resolve customer-billing issues. Calculate and update customer accounts for billing adjustments and cancellations. Suspend and activate accounts in accordance with Hostway policies. Serve as a backup to other billing team members as needed. Hostway’s primary objective is to provide superior customer service, support, and satisfaction.
Qualifications:
Outstanding communication and interpersonal skills. The ability to quickly identify and resolve billing issues in a professional and courteous manner is required. College degree or current pursuit of degree. Familiarity with the Internet and ability to quickly grasp technical details of our services. Possess a strong initiative, be driven to succeed, and contribute as a team member. Prior customer support experience. Prior experience with MS Office including Excel and Word. The ability to work in a fast-paced environment with a minimum of supervision. Enthusiasm about the Internet a must. An intuitive mind and an inquisitive nature to always find a better way.
Include Reference Code #109
Contact:
careers@hostway.com.au
312-236-1958 (fax)
Position:
Internet Systems Developer
Description:
Work on our next-generation hosting infrastructure, including cutting-edge networking, database and systems work, and web-based CRM and PIM applications. Applicants will be involved in the entire range of software development activities, including requirements, architecture, implementation, testing and deployment.
Qualifications:
Minimum of two years of development experience, preferably in an internet-related setting working on a small-team development projects. Object-oriented development in Python, C/C++ or Java, SQL database usage, HTML coding, web-based user interface design, and Zope experience a plus. Strong Unix/Linux skills.
Include Reference Code #104
Contact:
careers@hostway.com.au
312-236-1958 (fax)
Position:
Marketing Associate
Description:
You will be responsible for day-to-day administrative projects within
the marketing department. You will be either directly responsible for
or assisting in several internal and external marketing communication
initiatives across different web hosting product lines. You are
expected and encouraged to be an active participant in creative
execution.
You will be assisting in:
-
Creating and execution of marketing plans
-
Leveraging, creating and implementing segment specific communication
plans
-
Defining and managing segment product portfolios
-
Creative execution of programs
-
Website content updates
-
Media planning & buying
Qualifications:
An ideal candidate is excited by creative marketing ideas. An ideal
profile:
Bachelor's degree
4 years of marketing experience
Knowledge of web hosting
Flair for innovative marketing ideas
Skills:
Strong organization
Strong oral and written communication
Teamwork
Self starter
Include Reference Code #122
Contact:
careers@hostway.com.au
312-236-1958 (fax)
Position:
Web Designer
Description:
Hostway is looking for a Web Designer with a strong technical side to join our Creative Services group. The main function of the position is to provide design, development and maintenance support for our Creative Services group, for projects and daily tasks involving our web sites, portals, interfaces, and online tools, to name a few. You will also work closely with both technical and non-technical groups at Hostway.
This position requires an individual with excellent communication skills, the ability to work in a team and on extended hours on occasion, and a self-motivated work ethic.
Qualifications:
- BS/BA preferred or equivalent experience in a technology related field and design experience
- 3yrs+ working knowledge of Perl/Javascript/DHTML/XML/HTML/CSS/CGI/ASP doing web development
- Strong knowledge in using layout applications such as Dreamweaver and GoLive
- Development for Netscape and Microsoft browsers
- Experience developing web sites business purposes on UNIX
- Experience creating user interfaces, with strong sense of usability concerns
- Excellent written/verbal communications skills
- Willing to learn new technologies, self-motivated and independent
- Able to work in PC environment
- Experience in using Macromedia Flash, Macromedia Fireworks, Adobe Illustrator, Adobe Photoshop, Quark a plus.
To be considered you must provide 3 examples of recent work related to this position.
Position is full time and is located in Chicago, IL.
Include Reference Code #331
Contact:
careers@hostway.com.au
312-236-1958 (fax)
Position:
Analyst, Strategy and
Analysis
Description:
Hostway’s Strategy & Analysis
group provides analytic support to the company
to help drive fact based decision-making for
issues related to industry and market research,
customer and operational trends and nuances,
standard and ad hoc reporting and metrics, and
other quantitative analyses.
The Analyst is responsible for designing and
conducting analyses in areas relating to Hostway’s
customers, the hosting industry and our internal
operations. Customer analytics can include building
and maintaining an internal reporting system,
assessing marketing campaign effectiveness,
identifying opportunities for customer development
and conducting prediction modeling and customer
segmentation. Industry research can include
performing research on issues relating to domestic
and foreign expansion as well as our competitive
landscape. Operational analyses can include
determining customer profitability and LTV and
measuring process efficiency and departmental
performance.
Qualifications:
- Undergraduate degree in economics, business,statistics,
or a related field
- One to four years in analytic or quantitativeconsulting
work experience preferred
- Knowledge/experience in multivariate statistics,market
research, profit analysis
- Strong knowledge and understanding of relational
databases,including SQL
- Hands-on recent experience in SAS and Brio
- Excellent writing and verbal skills
Include Reference Code #116
Contact:
careers@hostway.com.au
312-236-1958 (fax)
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