Clients
24 hours a day, 7 days a week, 365 days a year, we strive to
do everything we can to ensure our customers' satisfaction across
the globe. Due to our extreme level in a commitment to excellence
we obtain the majority of our new customers via references from
existing customers. Here's a sampling of what actual customers
are saying about us:
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Australia Customer Highlights
"During our 10 years as commercial web developers,
we have worked on hundreds of web sites and have dealt
with dozens of different web hosting companies. Today
we use only one - Hostway.
Hostway's customer service is second-to-none, and their
response time is excellent. One great feature is their
powerful web-based site management tool, which makes looking
after our sites so easy and time-efficient.
We believe Hostway offers the best value-for-money, high
performance web hosting in Australia. We recommend no
one else."
Brisbane, Queensland: Stephen
www.jarvismoon.com
"After hosting with a local ISP with less than satisfactory
service, we looked further a field and found Hostway.
A combination of generous space, bandwidth allocation
and bundled SSL access sealed the deal for us. We signed
up online and within a day or so had our site loaded and
functioning.
On the technical side our custom CGI scripts installed
without problem. When we have encountered some minor problems
(generated from our end) assistance has been prompt and
most importantly resolved the issues.
Other aspects of running our site made so much easier
via the Hostway Site Control interface.
We are so pleased with the service we will be hosting
a further two sites associated with our business via Hostway."
Katoomba, New South Wales: Ron
www.hatsdirect.com
"We have used Hostway for over 3 years for the Bondi
Surf Bathers Life Saving Club www.bondisurfclub.com and
the Money Café www.moneycafe.com.au sites. We have
found the customer service to be very responsive, the
website reliability second to none, and the pricing very
competitive. The service offers many features and services
not found at Australian web hosts. Given that these services
were delivered out of the US and still performed so well,
I am very happy to see that they will now offer strong
local support."
Sydney, New South Wales: Brent
www.bondisurf.com
www.themoneycafe.com.au
"Hostway was the only logical choice for us. For
features and cost-effectiveness they were the best available.
Compared to the features of other Australian hosts the
value for money is almost ten times what we found elsewhere
for bandwidth and storage. Set-up was a breeze, and any
technical questions we have had during our time with Hostway
have been answered within a few hours."
Melbourne, Victoria: James
www.captive8.com.au
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Hostway
vs the Competition
"When researching Web hosting providers to consider for our clients, we take many factors into consideration. They include stability, features, support, cost and ease-of-use for our customers. Hostway offers the most solid packages around and is a reputable name you can trust. The benefits make it easy for us, and our clients. This is why we recommend Hostway again and again!"
Detroit, Michigan: Dan
www.xfxstudio.com
"Hostway provided a variety of high-end features at very affordable rates, especially in terms of multimedia support. Quite a few firms made bids to offer streaming and hosting services; once we added up the numbers and considered our needs, Hostway made the most sense. The Hostway site presents their service packages clearly to a non-technical client, it is technically easy to work with and designers and programmers have no difficulty in performing our tasks."
New York City, New York: Reid
www.kino.com
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Speed and Effectiveness of Hostway's Technical Support Team
"Hostway has given us excellent Customer Service, we have no down-time problems with our site, everything that Hostway offered and promised, we were given right away. Hostway’s Support Team has always gotten back to us immediately, and our web designers always got the help they needed. As our company was new to the Web, and not so technical, when problems came up, they were addressed with the highest possible quality. Thanks Hostway!!"
Phoenix, Arizona: Katherine
www.skinlogic.com
"I currently hold 3 Hostway Wattle domains with Hostway. Today I experienced a problem and contacted your Support Team directly from Taiwan, and had the good fortune to deal with a CSR who completely turned around my situation. His professionalism, calmness and thorough knowledge of your systems absolutely reassured me. Your attitude towards your work demonstrates the highest professional standards, and shows me that Hostway not only claims to be the best, but also indeed backs that up by hiring the best people, even in overnight positions."
Taipei, Taiwan: Alex
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Our Advanced SiteControl Control Panel
"I am in the process of moving a few dozen clients’ accounts to Hostway. I LOVE the way you have everything organized in one convenient location with one login for SiteControl. My other hosting company has 3 separate sites to login to, with different passwords to handle Support, Admin Panel, and Email. It's way too complicated for something that can as simple as this. I am truly looking forward to working with Hostway for a loooong time. You guys really seem have your act together. One of the few hosting companies that really do! Thank you."
Mission Viejo, California: John
"Thank you for this great opportunity that you give to your customers. I found your SiteControl tool very useful, easy to understand and use, friendly designed and oriented. Thank you again and Good Luck!!"
Sofia, Bulgaria: Milka
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Overall
"I have recently setup Web hosting with Hostway and I must say that I am VERY impressed!! Everything to create and manage my site was built with your software; this is 21st Century computing!
Thank you!!"
Austin, Texas: Daniel
www.blackholesurfer.com
"Going through the process of developing a website, I understand how critical the provider of our hosting service is to our success. I equate it to "wisdom behind the scenes.” Trust me, it is an unbelievable comfort knowing that I do not have to worry (a "defensive" issue) about the functioning of my website. With that out of the way, I can concentrate on the "offensive" services Hostway provides. I am becoming an expert in assessing my business using the data that Hostway provides in organized and useable formats. By simply inputting my password, Hostway provides me a wealth of "traffic" analysis. This offensive analysis gives me the ability to quickly determine what marketing strategies are working or not working. The "wisdom behind the scenes" is what keeps me a Hostway faithful!"
Grosse Pointe Park, Michigan: Chris
www.tugnomore.com
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